VIP programme: a brief overview
Many online casinos run a VIP or loyalty scheme: levels you climb by playing, with perks such as personal offers, a dedicated contact or different limits. This is a short, neutral page — loyalty schemes are not what this site focuses on, and we do not confirm whether Kanuuna currently runs one or what its levels contain. If it exists, the profile menu on the mobile site will show your level and the scheme's terms.
How levels are usually earned
Most schemes award points for wagered amounts, not for wins or losses. Points accumulate into levels; some schemes also reset or downgrade levels after periods of inactivity. The terms explain the conversion and whether all games earn points equally — table and live games often earn fewer points per euro than slots, and some studios' games may earn none.
Typical perks — and what to check
| Perk (typical) | Question to ask |
|---|---|
| Personal bonuses | What wagering and eligible games apply? |
| Account manager | Is contact through the verified site, not personal messengers? |
| Different payment limits | Are they shown in the cashier for your account? |
| Point shop or rewards | Are rewards cash, bonus money or spins on a set game? |
Where to see it on a phone
Look for a level badge or progress bar in the profile menu. Personal VIP offers often arrive in the site inbox or by email; as with any offer, confirm it after logging in on the verified site rather than through a link in a message.
Personal offers and the game list
VIP offers are often tied to specific new releases — free spins on one studio's latest slot, for instance. Treat them like any other promotion: open the full terms, check the eligible games and the wagering, and filter the lobby by that studio to see what the game actually is before you accept.
The sober part
A VIP scheme rewards volume. Climbing a level is never a reason to play more or at higher stakes than your own budget allows, and a friendly "account manager" suggesting a bigger deposit is a sales conversation, not advice. If a scheme starts shaping how much you play, set or lower your limits — see responsible gambling — or talk to the Estonian counselling centre on 15410.
Mobile play and loyalty
Because points follow wagering, short phone sessions add up faster than people expect. The profile's history shows how much you have actually wagered; it is a useful reality check next to any level badge.
Open KanuunaVIP questions
Does Kanuuna have a VIP programme?
Do all games earn loyalty points?
Can I leave a VIP scheme?
Back to all bonus guides.